HeBaystate Auto - Ripped off by Baystate Auto in Springfield MA


Alberto sold me a 2001 ford Taurus on October 12 2013.I was told prior to buying car that everything worked and I have a warranty on car, I also traded my old car in for $500 towards purchase of this car.

when I pointed out that rear wiper was not putting out fluid (he said it just needed some, I put some in after purchase) After purchasing the car the check engine light came on shortly after leaving (wont pass inspection)he said to bring it in and he would repair o2 & egr, cruise control, and fluid pump for rear wiper. I bring it all the way out there (very gas guzzling when o2 is needed) 18 miles 1 way from where I live, and he states "I need to order the parts" I had the car coded and told him what the codes were b4 hand the parts should have been there when I brought it in. I have brought the car there 3 times in October, on 10/27 I tried calling him he didn't answer (this is typical, he does not have voice mail set up to leave message) so I texted him about check engine light still on and car now not starting and transaxle light being on. When I did get a hold of him he said it would be picked up 1st thing in the morning after many phone calls and text messages the car did not get picked up until 10 /31.

got car back on 11/4 had to call him again to tell him check engine light came back on. he asked me 2 bring car 2 auto part store & call him with codes, I did this and same codes came up. called on 11/6 parts not in and on 11/8. I sent him a certified letter on 10/30 reminding him of repairs needed on car & that I have the right to the receipts for the parts bought to make said repairs (because he kept avoiding subject of receipts or said he has to ask part store for them) and was met with snotty attitude when I finally got a hold of him.

I contacted attorney general office he even lied to them stating that the car passed its inspection & about mileage on car as well as avoiding subject of supplying receipt's, & he striped my old car. My check engine light is still on & the car does not want to start sometimes.


Review about: 2001 Ford Taurus.

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